Privacy Policy

Effective date:  May 25th 2018

Introduction

Privacy and protection of personal data is important to us. We are aware of the provisions of the GDPR. This Privacy statement outlines our policies, processes, controls and explains the type of personal data that we collect related solely to the nature of our business. We encourage you to read the whole content accordingly.

Personal data that we collect

DCSI LTD is an international marine technical consulting and commercial firm. Personal data that we collect and maintain in our systems are limited only to physical addresses,email addresses and telephone numbers of Companies and personnel related solely to the nature of our business. This information is securely stored in our systems using up to date technological means (software and hardware) in line with the standards currently available in our line of Business.

User-Supplied Information: We may collect user-supplied information when you choose to provide us with your Personal information via our direct correspondence or via the www.dcsi.gr website, including when you send us an email asking a question. We keep web-contact form submissions which we receive via emails for a maximum period of six months. The information submitted through them is used for our business purposes only, and is not shared with third parties, for marketing purposes or other.

Passive Data Collection: We automatically receive and record information in on our server logs from your browser when you use the www.dcsi.gr website (herein after called ’Website’). We may use a variety of methods, including clear GIFs or Pixels (also known as “web beacons”) and “cookies”, to collect this information. We may use both session and persistent cookies. The information that we may collect with these automated methods may include, for example, your IP address, cookie information, browser type, system type, the content and pages that you access on the Website, the frequency and duration of your visits, and the “referring URL” (i.e., the page from which you navigated to the Website). We may also use cookies on the Website to store session validators on your hard drive. If we directly combine any information gathered through passive means with Personal information, we treat the combined information as Personal information under this Privacy Policy. Otherwise, we use information collected by passive means in aggregated forms.

For additional information about the technologies that we use and how they operate, please see our Cookie Policy below.

In principle:

We carefully collect and store secure any personal data in our system

We require andobtain the consent of the parties/companies/persons we communicate with, to do so.

We keep a database. Our database is secured, requiring authorised access (password protected) and totally independent. We have the option to delete data upon request.

We only keep minimal data as required and relevant to the nature of our business.

In the rare case where we receive information via our website, same are securely kept and our policies are carefully followed.

We have well informed the personnel of our Company with regard to our policies and procedures.

Who has access to your personal data

We do not sell or rent any personal information to third parties.

Personal data are securely stored and are accessed by our authorised personnel only.

Access to our database is strictly restricted to unauthorised parties. Authorised Software Companies who we appoint under contracts to upgrade and host our services may be given limited access to our systems (e.g., for the purposes of maintenance, security, data analysis, email transmission, CRM, database management services, or data hosting on our behalf). We require these parties to provide the same standards of protection as we do.

Matters related to legal requirements;

We may disclose personal information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose personal information where we, in good faith, deem it appropriate or necessary to take precautions against liability; protect the rights, property, or safety of our company, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.

Your Choices and Rights

You may request us at any time by contacting us via email atThis email address is being protected from spambots. You need JavaScript enabled to view it.to delete certain or all personal information about you. You may, as a visitor to our website, choose not to provide us with personal information. You may also, at any time, access your personal information to update, correct, or delete certain personal information about you by contacting us via email as stated above or via web using the ‘Contact Us’ section.

International Framework

 Our business areaof International Shipping implies exposure on a worldwide scale.While our Website is hosted in the European Union, we may use service providers in the European Union and elsewhere to process personal information on our behalf. If you use the Website outside the European Union, please note that your personal data may be transferred to other jurisdictions where our affiliates and service providers are located. Some of these jurisdictions, including the United States, do not have equivalent data protection laws as the European Union and other jurisdictions. By using our Website, you are agreeing that your personal data may be transferred to the United States and other jurisdictions, as explained in this Section. In principle as stated above we require third parties to whom we transfer personal information to provide the same level of protections as the Principles.

In accordance with our legal obligations as stated in the present, we may also transfer, subject to a lawful request, personal information to public authorities for law enforcement or national security purposes.

Complaints and Dispute Resolution.

European Union individuals who have questions or complaints about how we process their personal information may contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will work to resolve your issue and respond no later than 45 days of receipt.

Security

The security of your information is important to us, including, but not limited to, the personal information you provide to us and the info collected via the Website. We use advanced security measures to protect against the loss, misuse, and alteration of Personal information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and password protection. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information.

If we learn of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use. If a security systems breach occurs, we may post a notice on our homepage or elsewhere on the Website and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach, involving your personal information, in writing.

Analytics

In addition, making reference to our Website, we use Google Analytics to analyze our users’ use of it. Google Analytics provides us with aggregated data. Ultimately, Google, as a third party, controls information collected through Google Analytics and you should check and be comfortable with its privacy practices prior using our Website. You may review information about Google’s privacy practices with respect to Google Analytics at:

https://support.google.com/analytics/answer/6004245

Updates on our Privacy Policy

We may occasionally update this privacy policy. Upon doing so, we will alter the relevant “effective date” at the top of the privacy policy. Before making any update that would make this privacy policy materially less restrictive in our use or disclosure of personal information collected prior to the update, we will provide prior notice of the update. We encourage you to periodically review this privacy policy to stay informed about our collection, use, and disclosure of personal information. Your continued use of our Website constitutes your agreement to our then-current privacy policy.

Cookie Policy

We may automatically receive and record information when you use the Website. We may use a variety of methods, including clear GIFs (also known as “web beacons”) and “cookies”, to collect this information.

This Cookie Policy aims to inform you about our use of such cookies and clear GIFs, but does not govern the use of the Website nor the processing of Personal Information on the Website. The Cookie Policy should therefore be read in conjunction with our Privacy Policy.

Cookies and Other Automated Means of Passive Data Collection

In this Cookie Policy, cookies and other automated means (e.g. web beacons) will be jointly referred to as ‘Cookies’ throughout this policy, except as set forth in this section.

This section provides more information about some of those technologies and how they work.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Most major websites use cookies. Because the browser provides this cookie information to the website at each visit, cookies serve as a sort of label that allows a website to “recognize” a browser when it returns to the website.

Cookies store information about your activities on a website or other platform. For example, cookies can store your session information for easy sign-in to a website or other platform you have previously visited.

Clear GIFs

Clear GIFs (also known as web beacons) are used in combination with cookies to help website operators understand how visitors interact with their websites. A clear GIF is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website. The use of a clear GIF allows the website to measure the actions of the visitor opening the page that contains the clear GIF. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website.

Clear GIFs, which can be embedded in web pages, videos, or emails, can allow a web server to read certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the Clear GIF, the IP address of your computer, and the URL of the web page from which the Clear GIF was viewed.

Type of information that we may passively collect

The information that we may collect with these automated methods may include, for example, your IP address, cookie information, browser type, system type, the frequency and duration of your visits to the Website.

If we directly combine any information gathered through passive means with Personal Information, we treat the combined information as Personal Information under our Privacy Policy. Otherwise, we use information collected by passive means in aggregated forms.

Use of passively collected Data

We may use passively-collected data to: (a) monitor aggregate website usage metrics such as total number of visitors and pages viewed; and (b) administer, operate, and improve the Website and our other services and systems.

What type of Cookies we may use and why

Necessary cookies: These cookies are used for the sole purpose of either (i) carrying out a transmission of a communication over an electronic communications network, or (ii) to allow the provider of an information society service to provide such service as explicitly requested by you.

Performance cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. it is only used to improve how a website works.

Whether a cookie is considered as a ‘first’ or ‘third party’ cookie refers to the domain placing the cookie. First-party cookies are those cookies set by a website that is being visited by the user at the time. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

Session cookies allow website operators to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Persistent cookies on the other hand are cookies which remain on your device for the period of time specified in the cookie. We use both session and persistent cookies.

How to Disable or Remove Cookies

You can configure your Internet browser, by changing its options, to stop accepting cookies completely or to prompt you before accepting a cookie from the website you visit.

Code of Conduct

D.C.S.I Ltd takes a commitment to the legal and ethical standards, maintaining with its customers and classifications bodies a code of conduct based on following rules:

  1. Each employee should honestly and impartially serve our clients with integrity and sense of responsibility for the provided services of our company.
  2. All employees should consider that all the customers’ submitted information and all reports are confidential and their contents cannot be disclosed to any other party without the permission of our customer.
  3. Employees must not compromise and risk the quality of their services in order to complete or gain other personal profits.
  4. They are obliged to follow all the indicated by flag states and classification societies standards of quality and safety.

Quality Policy Statement

Digital Control System International Ltd is committed to deliver mandated services and products at high levels of excellence in effectiveness and consistency.

Digital Control System International Ltd will pursue quality system initiatives that will foster quality culture across the organization, support continuous improvement   and strive for supplier’s satisfaction.

As a mean of implementing the quality policy, D.C.S.International Ltd has committed itself in achieving compliance with the ISO 9001:2015 for its Quality Management System and will implement all ISO 9001:2015 requirements and all marine services operations will be covered by the quality management system. 

            In order to achieve all the above:

• We review and continually improve the structure of our services and the efficiency of our processes.
• We determine quality objectives, the achievement of which we review on an annual basis, through the process of continuous evaluation of the system by the management department.
• We provide all necessary resources to ensure the smooth, efficient and effective operation of our company.
• We invest in continuous training and education of our employees in order to ensure high level of quality and efficiency of our activities.
• We monitor measure and evaluate the critical parameters and processes in order to ensure operational quality.

    

Our constant effort to improve the effectiveness of the Quality Management System is the key concern and philosophy of our business in order to provide and deliver respect for the customer needs, respect to the environment and the legislation.